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Case studies focused on operational and technology impact

BTC supports companies in improving processes, technology and decision-making across multiple industries. Here we show the types of challenges and results we help address.

Industries served

Cross-industry experience in sectors with complex supply chains

Retail

Availability, assortment and omnichannel experience.

Consumer goods

Demand, promotions and integrated planning.

Manufacturing

Capacity, scheduling and raw material planning.

Healthcare

Critical availability and multi-site networks.

Logistics

Network, routing, cost-to-serve and execution.

Distribution

Coverage, multi-DC policy and replenishment.

Food & beverage

Shelf life, freshness and seasonal planning.

+ others

Services, energy and industrial B2B operations.

Case 01 Consumer / Snacks Inventory

Inventory and supply network optimization

Warehouse saturation, excess stock, shortages and inconsistent service levels in a fast-growing operation.

Supply chain assessment, inventory and replenishment design for DCs and stores, and a plant requirements model.

Wholesale inventory reduced by 50%, additional warehouse headroom and an estimated reduction of 1 million units across excess and stockouts.

Supply chain assessment · Inventory planning · Replenishment · Plant requirements

Multi-phase project

CASE · INVENTORY AND SUPPLY CHAIN
Wholesale inventory-50%
Warehouse headroom25%
Excess / stockouts-1M units approx.
Case 02 Retail / Coffee Demand planning

Digitalization of demand planning

Low visibility of weekly requirements and the need to improve forecasting in an operation with perishable products and more than 100 points of sale.

Assessment of the current process and implementation of best practices with Blue Yonder Demand to digitize planning.

More agile and digital planning, with forecast accuracy improvements of 20% at total business level, 26% in Drive and 35% in consumption centers.

Blue Yonder Demand · Forecast · Best practices · Digitalization

Implementation over a few months

CASE · DEMAND PLANNING
Business accuracy+20%
Drive segment+26%
Consumption centers+35%
Case 03 Education / Healthcare Processes

Talent process transformation

Non-standardized talent processes, manual work, delays and inconsistent employee experience.

Process flow documentation, future-state process design, a harmonized playbook, clear roles and improvements to automate key tasks.

Greater efficiency in talent attraction, optimized onboarding and a reduction in manual tasks, waiting times and errors.

Process redesign · Playbook · Roles and responsibilities · Automation

Assessment + design + adoption

CASE · TALENT PROCESSES
ProcessesHarmonized
OnboardingOptimized
Manual tasksReduced
Case 04 Beverages / Snacks Operational support

International support for operational continuity

Multi-country operations with language barriers, time zones and technical coordination challenges across users and vendors.

A multilingual support model to resolve issues, validate solutions, monitor critical tools and provide ongoing follow-up.

Faster response to critical cases, more reliable tools and stronger operational continuity across extended hours.

Multilingual support · Incident management · Continuous monitoring · Vendor coordination

Ongoing support

CASE · INTERNATIONAL SUPPORT
CoverageMulti-country
Critical casesFaster response
OperationsGreater continuity